Soviet Way

Dalrymple warns of a “creeping sovietization”:
In the literal sense, the West triumphed in the Cold War. Nevertheless, a kind of creeping sovietization has overtaken it as if in revenge. I don’t want to exaggerate, or exaggerate much: We don’t yet fear the midnight knock on the door, we are still free to go where we like, and we are not obliged to spend much of our lives seeking everyday commodities of which there are perpetual shortages. On the contrary, abundance is so general that when we do not immediately find what we want, we feel a sense of grievance, as if our fundamental rights have been violated.
In what sense, then, are we being sovietized? I think the process is subtle and all the more insidious for that. I came to the conclusion when I traveled in what was then the Eastern Bloc that the ubiquitous propaganda was not intended to persuade, much less to inform, but to humiliate; for citizens (if that is the proper word for them under that system) had not merely to avoid contradicting it in public, but actually to agree with it in public. Therefore, from the point of view of the ruling power, the less true and more outrageously false the propaganda was, the better. For to force people to assent to propositions that are outrageously false, on pain of losing their livelihoods or worse, was to crush them morally and psychologically, and thus make them docile, easily manipulated, and complicit in their own enslavement.
“Mediocrity is harmful only when it wants to dominate.”
Increasingly in our daily lives we find ourselves in analogous situations, especially if we have the misfortune to work for bureaucracies, whether governmental, quasi-governmental, supposedly independent, or commercial. We must not only keep silent about propositions that we find not only false but ridiculous, but assent to them, to show willingness and demonstrate that we are (to use a vile modern locution, redolent of a tyranny exercised over us) on message. The message must never be of our own devising, or indeed attributable to anyone in particular. It must be absurd and unassailable at the same time.
The other day I was reading a book by Sergei Dovlatov, The Invisible Book. Dovlatov was a Russian writer born in 1941 who immigrated to the United States in 1978 and died there of a heart attack in 1990. Possessed of a mordant wit, he was not much appreciated by the Brezhnev regime, though others suffered more than he. The Invisible Book is an account of his efforts to have a book published in the Soviet Union, efforts in which he failed completely, until he despaired and emigrated.
He wrote it in 1976, but it is well worth reading today, not only as a historical document but for what it tells us about our own situation: For ours is a golden age of ambitious mediocrity, if such an age can be called golden. And such was the underlying principle, never of course articulated, of the Soviet bureaucracy.
There is nothing wrong with mediocrity, of course. Virtually by definition, many of us are mediocre, and practically all of us are at best mediocre in most of what we do. We are mediocre sportsmen, mediocre critics, mediocre cooks, even mediocre shoppers. We are lucky if we excel at one thing, and when we meet people who seem to excel at everything that they do, we are inclined to fear, dislike, or even hate them more than admire them.
Mediocrity, then, is an unavoidable feature of the human condition; it becomes terrible only when, as is so often the case nowadays, it is allied to unbridled ambition and the urge to power. Mediocrity is no problem at all when it both knows itself and is content with the proper fate of mediocrity; it is harmful only when it wants to dominate.
Dovlatov managed to find work in various Soviet publications, though never for very long because he was always the little boy who noticed that the emperor had no clothes. When he describes the reigning mediocrity combined with ruthlessness, one has the uncomfortable feeling that one is not reading just about the Soviet Union, and that he was prophetic.
The kind of person who succeeded in the Soviet Union was the kind of person I met who succeeded in the British bureaucracies with which I had to deal in my work. They were either without ability, in which case they resembled the talentless hacks whom Dovlatov met in the Soviet literary world: “They made up for the absence of talent by perfect loyalty to power.” Or, if they had ability and intelligence, they suppressed its exercise for the sake of a quiet and comfortable life. Describing an editor who himself had once been a man of talent, but suppressed it, Dovlatov writes, “A remarkable ability to adapt and a thirst for comfort had changed him into a model functionary.” This man was by no means a fool: “He had no illusions about what he was doing. He knew what he was doing. One saw him suffer as he took his decisions [to comply].” And Dovlatov adds: “There is no greater tragedy for a man than totally to lack character.” This is what I encountered every day, when the bureaucrats with whom I had to deal could not look me in the eye. Theirs was a kind of suffering, endured for the sake of a pension.
A passage in Dovlatov reminded me of the days when I had to deal with various bureaucracies of welfare on behalf of my patients. Dovlatov tried to find out who had vetoed the publication of his book, and why (originally it had been accepted for publication). Each time he went to the relevant office, he had to deal with someone else who knew nothing of his case:
I began to understand their strategy. Each time it was someone else. And I had to explain my case all over again. And nothing progressed.
This was precisely the method employed by the bureaucracy of the public housing department in dealing with its tenants. It denied that it had received e-mails, letters, or telephone calls (even though they had been recorded for training and monitoring purposes); the person to whom the tenant had last spoken, known only by his or her first name, was always out of the office when called again—on a training course, at lunch, on sick or maternity leave, and so forth—so that the poor supplicant had to explain for the nth time what he wanted, until he lost his temper and was categorized as aggressive and unreasonable and put on a blacklist.
As I read Dovlatov, I thought that, in the world we have made, it is not the Kingdom of God only that is within us: It is Soviet rule also.
Thomas Dalrymple, his works collected at the Skeptical Doctor:

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